FAQ

Order

If you need to make changes in your order you have to contact us as soon as possible!
You can contact us here under the "Contact" tab or you can send us an e-mail to: band@thesensitives.net and write your "Order-ID" in the message.

Remember that you only can make the changes before we have shipped your products.

If you don't recieve your order confirmation after maximum 2 hours please check your spam folders and see if it ended up there. If you don't find your email there you can contact us at band@thesensitives.net and we'll take a look at your order.

Payment

Right now you have the  following payment options.

- PayPal
- VISA & Mastercard
- American Express & Discover Card

It's really easy and safe.
When you are done with your order you just need to check your address and other information and
then press "Continue".
You will be sent to the PayPal site automaticly and then you login and proceed with your order.

No Problems!
When you reach the PayPal page you will see the "Create a PayPal Account" option.
You just fill in your credit card information and press "Continue".

Then you're done!

You will get a mail from us that we got your order and
everything is done!

If you got any problems, just sent us an E-mail and
we help you out.

Shipping & Delivery

Your order will be sent as soon as the payment is done.
Delivery time should be 3-10 workingdays.

Depends on where you live.

The shipping cost depends on where you live.
You will be able to see the exact shipping cost when you have choose country and state.

All our products will be sent from Sweden.